售后服務
關鍵詞：利星行,售后服務
<p class="font24" style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px 0px 15px; color: rgb(51, 51, 51); font-size: 24px; font-family: arial, "microsoft yahei"; white-space: normal;">專業的技術服務團隊</p><p class="font24" style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px 0px 15px; color: rgb(51, 51, 51); font-size: 24px; font-family: arial, "microsoft yahei"; white-space: normal;"><img src="http://www.lsh-energy.com/images/service-02.jpg" style="font-size: 20px; box-sizing: border-box; outline: 0px; margin: 6px 0px 0px; padding: 0px; border: 0px; max-width: 100%; vertical-align: top;"/><span style="font-size: 20px;">高效售后安裝調試</span><br/></p><ul class="list-2 clearfix list-paddingleft-2" style="list-style-type: none;"><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">1</span>設備安全吊裝入位</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">2</span>管道接口位置確認</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">3</span>隱蔽工程質檢</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">4</span>機組合理就位固定</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">5</span>現場預埋與預留</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">6</span>設備入場保護提醒</p></li></ul><p><br style="box-sizing: border-box; outline: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"/></p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"><img src="/upload/default/20230725/0d6a4270ee3eeca8dd77142034ab6134.jpeg" title="售后1.jpeg" alt="售后1.jpeg"/></p><p class="font24 font20" style="box-sizing: border-box; outline: 0px; margin-top: 40px; margin-bottom: 0px; padding: 0px 0px 15px; color: rgb(51, 51, 51); font-size: 20px; font-family: arial, "microsoft yahei"; white-space: normal;"><img src="http://www.lsh-energy.com/images/service-02.jpg" style="box-sizing: border-box; outline: 0px; margin: 6px 0px 0px; padding: 0px; border: 0px; max-width: 100%; vertical-align: top;"/>卡特彼勒認證的調試工程師</p><ul class="list-2 clearfix list-paddingleft-2" style="list-style-type: none;"><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">1</span>設備安裝檢查</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">2</span>控制參數設置</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">3</span>發動機啟動</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">4</span>運行所需介質填充</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">5</span>絕緣故障處理</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">6</span>啟動時檢查及優化</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">7</span>各系統功能檢測</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">8</span>啟動前復查</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">9</span>調試報告編制</p></li></ul><p><br style="box-sizing: border-box; outline: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"/></p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"><img src="/upload/default/20230725/0b8f7dce4eec3e7f8a4b965acc24285e.jpg" title="售后2.jpg" alt="售后2.jpg"/></p><p><br/></p><p><img src="http://www.lsh-energy.com/images/service-02.jpg" style="color: rgb(51, 51, 51); font-family: arial, "microsoft yahei"; font-size: 20px; box-sizing: border-box; outline: 0px; margin: 6px 0px 0px; padding: 0px; border: 0px; max-width: 100%; vertical-align: top;"/><span style="color: rgb(51, 51, 51); font-family: arial, "microsoft yahei"; font-size: 20px;">五星級維修車間</span><br/></p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;">利星行機械技術人員都按照卡特彼勒標準進行嚴格培訓，掌握新的專業技術知識。每位技術人員從基礎的分解、清洗、組裝到測試都依照卡特彼勒標準程序及專業要求來執行。經過技術人員完善的整修后，機器設備均能達到同新機一樣的性能，投入第二循環生命。我們擁有配備良好的五星級維修車間，對所有卡特彼勒發動機及零配件提供維修和徹底大修服務。發動機維修差異化服務：</p><ul class="list-2 clearfix changdu list-paddingleft-2" style="list-style-type: none;"><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">1</span>進車間前全方位整機清洗：使用專業設備對每臺將要進入車間的發動機進行全方位的清洗、除漆，以免污染車間或正在運行的機器。</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">2</span>徹底拆卸和清洗：發動機的每個零件逐一、徹底的拆解，并使用專業設備進行部件清洗、除漆，所有拆卸的部件將被分類放置，防止零件錯位、丟失，甚至變多的現場發生。</p></li><li><p><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">3</span>檢測和修復：部件清洗后，由專業的技術人員進行檢測，并按照卡特彼勒的規范和工藝進行修復，組裝。</p></li><li><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px;"><span style="box-sizing: border-box; outline: 0px; margin: 0px 10px 0px 0px; padding: 0px; width: 15px; height: 15px; color: rgb(255, 255, 255); font-family: arial; line-height: 15px; text-align: center; border-radius: 100%; background: rgb(0, 113, 183); display: inline-block;">4</span>試車：修復后的發動機必須經過先進設備的功率測試，確保每一臺被修復的發動機恢復到新機的性能和標準。</p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px;"><br style="box-sizing: border-box; outline: 0px;"/></p></li></ul><div><img src="/upload/default/20230725/aceb9072f4f3a9998cfd65371153113d.jpg" title="售后三.jpg" alt="售后三.jpg"/></div><p class="font24" style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px 0px 15px; color: rgb(51, 51, 51); font-size: 24px; font-family: arial, "microsoft yahei"; white-space: normal;"><br/></p><p class="font24" style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px 0px 15px; color: rgb(51, 51, 51); font-size: 24px; font-family: arial, "microsoft yahei"; white-space: normal;"><img src="http://www.lsh-energy.com/images/service-02.jpg" style="box-sizing: border-box; outline: 0px; margin: 6px 0px 0px; padding: 0px; border: 0px; max-width: 100%; vertical-align: top;"/>客戶服務滿意度方案<br/></p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;">為了提高客戶滿意度和服務質量，在服務結束后會由專門人員對維修工作進行回訪，并跟蹤客戶的建議和投訴。并作為員工的績效考核指標。 每月對回訪結果進行會議討論和總結，并根據需要制定行動方案和跟蹤。</p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"><br style="box-sizing: border-box; outline: 0px;"/></p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"><br/></p><p class="font24" style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px 0px 15px; color: rgb(51, 51, 51); font-size: 24px; font-family: arial, "microsoft yahei"; white-space: normal;"><img src="http://www.lsh-energy.com/images/service-02.jpg" style="box-sizing: border-box; outline: 0px; margin: 6px 0px 0px; padding: 0px; border: 0px; max-width: 100%; vertical-align: top;"/>S.O.S油樣檢測</p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;">利星行機械擁有亞太地區為數不多的設備齊全、非常專業的油樣化驗室。該化驗室全自動化程度高，電腦全天候監控，數據處理準確高效，完全由美國卡特彼勒總部油樣克隆而來。</p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;">油樣化驗室設備：離子發射光譜儀（ICP）、紅外線分析儀（FTIR）、氣相色譜儀、粘度計、PH劑+電導率+折光儀、振蕩器、通風廚、稀釋機、氧氣/空氣發生器、試劑柜、專用熱板、專用天平等。</p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"><br style="box-sizing: border-box; outline: 0px;"/></p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"><br/></p><p class="font24" style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px 0px 15px; color: rgb(51, 51, 51); font-size: 24px; font-family: arial, "microsoft yahei"; white-space: normal;"><img src="http://www.lsh-energy.com/images/service-02.jpg" style="box-sizing: border-box; outline: 0px; margin: 6px 0px 0px; padding: 0px; border: 0px; max-width: 100%; vertical-align: top;"/>純正的卡特彼勒零配件</p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;">為了確保設備的正常運行，利星行機械建立了一套完整 的全球零配件供應體系,配備維修人員及常用維修部件,保證用戶零件供應服務,降低業主運營成本。利星行機械在各區域均設有零配件倉庫,提供充足的卡特彼勒純正零配件庫存齊全，所有的倉庫均采用電腦化管理,可為客戶提供快捷、高效的零配件供貨服務。</p><p><br style="box-sizing: border-box; outline: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;"/></p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal;">除此之外，卡特彼勒在亞太區有3個大型的零件倉儲機構,其中卡特彼勒物流(上海) 有限公司，位于中國上海臨港物流園區，占地超5萬平方米,是卡特彼勒亞太區的零件倉儲中心，也是卡特彼勒物流對其在中國的供應鏈及配送網絡的整合結果。98%的發動機零配件在這個中心能夠隨時獲取。</p><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: arial, "microsoft yahei"; font-size: 14px; white-space: normal; text-align: center;"><img src="/upload/default/20230725/9de27d69e18c7dca4cff478b5b22473d.png" title="售后四.png" alt="售后四.png"/></p><p><br/></p>
